This article is about how credits and refunds are applied to your account and/or invoice. For our refund and credit policy, please take a look at this article instead!
In This Article:
In the event that you have been issued a refund by Breather, please allow 3 to 5 business days for your financial institution to process the charge.
If you'd like an updated copy of your invoice, please reach out to our Customer Care team via phone, chat, or email! We can send you a new copy right away.
How might I receive free credits?
Free credit can be redeemed by means of coupons, referral codes (intended for new members) and automatically applied discount codes (such as those found in Marketing emails). These credits can only be used towards Breather reservations and can only be applied in your country.
When do credits get applied?
Credits will be applied towards a reservation shortly after it ends.
We always deduct available credits first, prior to charging the remaining balance to the credit card on file. In order to benefit from the use of credits, they must exist in your account (ie you must have redeemed them ) prior to placing a booking on our platform.
How will credits appear on my invoice?
If your Breather credits have been used towards a reservation, they'll appear near the bottom of the invoice, under the cost section. The invoice will display both the total cost of the reservation and the cost of the reservation after the credits have been deducted.