Upon entering the space, you will find a poster with all of the necessary information to connect to the internet. Once your reservation is set to begin, you will also notice the same information in the app.
I can't find the network!
On your device, click on the WiFi drop-down menu. If necessary, "forget" or remove any previously selected network from your network list. You can also try restarting your device, to search for the network. If you're still unable to locate the correct network, please reach out to our Customer Care team immediately.
I can't find the password!
The password will be listed on the poster in the space, as well as in the app, where you'll find it in the in-room guide for your reservation.
The password isn't working!
Please double check for any spelling mistakes, if there are any symbols, or any spaces in the password. Also, ensure you are trying to connect to the correct WiFi—it will be listed on the poster as well as in the app. If it's still not working, please reach out to our Customer Care team immediately.
The WiFi is too slow!
If you're finding the internet to be too slow, reach out to our Customer Care team immediately.