How can we help you?

Getting Connected

Upon entering the space, you will find a poster with all of the necessary information for you to connect to the internet. Once your reservation is set to begin, you'll also be able to view the same information in the app.

In This Article

  1. I can't find the network!
  2. I can't find the password!
  3. The password isn't working!
  4. The WiFi is too slow!

 

I can't find the network!

On your device, click on the WiFi drop-down menu. If necessary, "forget" or remove any previously selected network from your network list. You can also try restarting your device, to search for the network. If you're still unable to locate the correct network, please reach out to our Customer Care team immediately.

Back to top.

 

I can't find the password!

The WiFi password will be listed on the poster in the space, as well as in the app, where you'll find it in the in-room guide for your reservation.

Back to top.

 

The password isn't working!

Please double-check the password! Keep an eye out for any spelling mistakes, or any symbols or spaces in the password that might have been entered incorrectly. Also, please ensure that you're trying to connect to the right network—the network name will be listed on the poster as well as in the app. If it's still not working, please reach out to our Customer Care team immediately.

Back to top.

 

The WiFi is too slow!

If you're finding that the internet is too slow, reach out to our Customer Care team immediately. 

Back to top.


Can't find what you're looking for? Submit your inquiry here.
Was this article helpful?
0 out of 0 found this helpful

Breather Support

Getting Started | Managing Your Reservations | Day of your booking

Do's and Don'ts | My Account | Finding your Space

 

Powered by Zendesk